SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aurant (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aurant.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The safety tips provided were invaluable! My privacy feels protected now that I know what precautions to take while using social media platforms or browsing websites.
Troubleshooting basic tech issues myself felt impossible before but now itâs surprisingly doable thanks to this handy tool. A must-have if you want to feel empowered in your language that anyone can understand.
What really sets this guide apart are the real-life examples that make everything click. Instead of just theoretical advice, the "Digital Literacy for Everyday Life" eBook uses practical scenarios that you can easily relate to and apply in your own life. This approach not only makes learning more engaging, but it also helps reinforce the concepts in a way that sticks. Whether you're mastering safe internet use or building better online communication habits, the examples ensure you're not left wondering how to put it all into practice. If you're looking for a resource that feels personal and genuinely useful, I can't recommend this guide enough!
Easy to follow
A must-have tool if you're looking to boost your digital competence for daily life đđŒ . It breaks down complex concepts into simple or data theft.
This eBook has been my go-to resource for all things internet related. It taught me how to communicate professionally online and boosted my confidence immensely!
Packed with tips đ
The safety tips provided were invaluable! My privacy feels protected now that I know what precautions to take while using social media platforms or browsing websites.
Troubleshooting basic tech issues myself felt impossible before but now itâs surprisingly doable thanks to this handy tool. A must-have if you want to feel empowered in your language that anyone can understand.
The real-life examples are what make this guide stand out from others; they make everything easy-to-follow and relatable. Can't recommend enough!
The real-life examples really resonate with me, making learning fun instead of stressful đ Plus it helps avoid common mistakes which most guides donât mention at all.`
Clear and concise đ
If youâve ever felt overwhelmed by the digital world, this eBook is a breath of fresh air. I used to struggle with even the simplest tech problems, but after going through this guide, I now feel confident tackling basic issues by myself. The step-by-step explanations are clear and straightforward, making it so much easier to grasp important concepts. Not only does it help you build troubleshooting skills, but it also boosts your overall tech confidence, something I never thought Iâd gain. Whether you're a complete beginner or just looking to strengthen your digital skills, this guide is an absolute must-have for anyone looking to feel more empowered online
I was always worried about online shopping because of privacy concerns but after going through this resource, it feels safer and more secure. Plus, communicating professionally online has become a breeze!
What an excellent tool for boosting everyday tech skills! This guide doesn't just give instructionsâit explains things clearly without any intimidating jargon. My digital competence has definitely improved.
great resource
The friendly language used makes everything seem less daunting than before; it's like having a friend explain all these complicated concepts to you! đ
Loving how comprehensive yet simple this isâespecially the part about protecting personal data online which has always been a concern of mine. Now, I feel more confident clicking around knowing what mistakes to avoid!
Ever felt overwhelmed by the digital world? I was too until I found this easy-to-follow guide. Now, not only can I navigate the internet with ease, but also feel safe doing it! It's like having my personal tech guru.
As someone whoâs just starting to explore the world of technology, I canât express how helpful this guide has been. The "Digital Literacy for Everyday Life" eBook breaks everything down in a way thatâs easy to understand, even for someone like me. What really stands out are the real-life examplesâthey feel so relatable and have helped me avoid the common pitfalls that most beginners fall into. Whether itâs navigating safe internet use or improving online communication, I now approach tech with a much more confident mindset. If youâre looking to build a solid digital foundation without feeling overwhelmed, this guide is definitely the way to go
Worth reading
Online shopping used to scare me before due to privacy concerns. But guess what? With this guide, I learnt how to protect my personal data and shop online confidently! đ
The best part of using this resource for me was learning how to communicate professionally online. It's boosted my confidence in dealing with clients on various platforms.
Troubleshooting basic tech issues myself seemed impossible before, but thanks to this amazing resource, it's become second nature now.
Informative