SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aurant (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aurant.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I never realized how much of a difference a simple guide could make in shaping the way I travel. This resource feels like a must-have for anyone who wants their adventures to be both enjoyable and environmentally responsible. The low-impact packing suggestions were practical and easy to follow, helping me stay organized without overpacking. What really stood out were the carbon offset tips—they gave me a new perspective on how small choices add up to meaningful change. It’s reassuring to know I can still explore the world while being more thoughtful about the footprint I leave behind.
👍👍👍
The sustainable lodging checklist in this download is amazing! Now I can book with confidence knowing I'm making conscious choices that don't harm our planet 🌍
As an eco-tourist, respecting cultures and leaving no trace are important to me. This guide makes it easy—it’s not just about what to bring but also traveling with purpose.
Great tips 🔥
Small changes do add up! Downloading this was my first step towards greener travel—and what a rewarding journey it's been so far!
Love this checklist! It's made my travels so much lighter and helped me cut down on single-use waste. Plus, it's super easy to follow - no overthinking needed!
It’s rare to find a travel resource that feels both practical and inspiring, but this one truly does. For anyone trying to travel more consciously, it’s like having a thoughtful companion guiding each step of the journey. The sustainable lodging suggestions were especially helpful when I was booking places to stay—I felt more confident that my choices were supporting businesses with real values behind them. On top of that, it reminded me to think beyond convenience and consider the impact my travels have on the communities I visit. Now I can head out on trips with genuine peace of mind, knowing I’m exploring responsibly and leaving a lighter footprint.
❤️
The food and local living section was brilliant! Loved the emphasis on supporting local economies while traveling – such an important aspect often overlooked in other guides.
As a digital nomad, reducing my carbon footprint is very important to me. This checklist offers practical transportation and carbon offset tips that have really helped me make greener decisions on the move.
well written
Final pre-trip checklist? Super useful! Made sure I had all bases covered before setting off on my trip. Also loved the app recommendations for tracking carbon emissions, finding green stays, etc. A must-have tool for anyone wanting to travel responsibly!
Love this checklist! It's made traveling so much easier and I feel good knowing I'm reducing my carbon footprint. The low-impact packing guide is a game-changer – no more single-use waste for me!
I didn’t expect a simple digital guide to change so much about the way I approach traveling, but this one truly did. It’s packed with thoughtful details that make planning feel both easier and more meaningful. The eco-friendly gear suggestions gave me practical swaps I could use right away, and the green lodging recommendations made booking accommodations so much more intentional. What I really appreciate is how it goes beyond just packing and planning—it also highlights ways to support local communities along the journey, which adds a whole new layer of connection and purpose to my trips. Traveling feels lighter, more mindful, and so much more rewarding now. 😊
ok
A must-have for every responsible traveler! The sustainable lodging checklist helped me make better choices when booking accommodations. Also, the pre-trip final checklist ensures that you're ready to explore greener 🌍
As a frequent flyer, this has been invaluable in helping me cut down my carbon emissions and support small businesses at my destinations - all without overthinking!
The cultural respect section of this guide is simply amazing! Now I can honor traditions wherever I go and ensure that nature remains untouched by leaving no trace behind 👏👏
🔥🔥🔥🔥
Love this checklist! Makes eco-friendly travel a breeze. The low-impact packing guide is brilliant - I've significantly reduced my single-use waste on trips. 🌍
This digital download has been so helpful for me as a frequent flyer, it's easy to follow and makes being green while traveling less of a chore.
Finding accommodations that match my values used to feel overwhelming, but this guide made it so much simpler. The sustainable lodging checklist is a real game-changer—it takes the guesswork out of booking and gives me confidence that I’m making choices that truly matter. I love that it not only helps me select eco-friendly places to stay but also encourages me to think about how I show up as a guest. It’s a thoughtful reminder that being a responsible traveler isn’t just about where you go, but how you engage while you’re there. Now, I can enjoy my trips knowing I’m supporting businesses that care about the planet and the community.
Packed with value
I appreciate the transportation tips in this guide, they've helped me cut down my carbon footprint when flying or using other modes of transport. A must-have for any traveler!